Refund policy

All sales are final.
Because each piece is handcrafted using your actual flowers, we are unable to accept returns, cancellations, or offer refunds. Every heirloom is made to order and tailored specifically to your bouquet, making it a deeply personal and one-of-a-kind creation.

We take the greatest care in preserving your florals and creating timeless artwork. Please review our process carefully before placing an order, and don’t hesitate to contact us with questions beforehand — we are here to ensure you feel confident and excited about your keepsake.

If there is a rare issue with your final frame (e.g., damage in shipping), please reach out to us within 5 days of delivery, and we’ll work with you to make it right.